Back Office processes and operations are critical to run a business smoothly but it can become overwhelming and keep your resources occupied endlessly. It also keeps you away from focusing your core business activities and forces you to devote extra time and resources to it. We have developed specific custom solutions for various businesses that have allowed our team to become experts in reaching optimum operations level in zero lead time and start.
Our Services
Workflow Management
We automate, manage, and streamline your mundane workflow processes like annual reports, marketing surveys, newsletter production, PDF documents, editorial calendars, newsletter and flyers dissemination, etc.
Customer Service
Ensure that your customers receive an uninterrupted product/service support through our well-established communication channels like chat support, call centers, ticketing systems, emails, and call support.
Finance & Accounting
Simplify your day to day finance-related operations like invoicing, financial reports, eCommerce order reconciliation, updating financial software like QuickBooks, NetSuite, etc. Additionally, we also employ our automation expertise in subscription operations of newsletter/magazine/email. It helps cut costs and gives more clarity to decide your future marketing strategy.
Remote Team Operations
Offload your tasks like year-end, month-end repetitive documentation, coordination with print vendors, data mining, data entry, billing and invoicing reports, etc. to save time and optimize in-house resources.
Inventory Management
We specialize in managing product details for your eCommerce store, ERP or any other application or platform. This involves updating the pricing, stock status, offers, coupon codes, financial codes, online authentication, updating subscription details, etc. in quick turnaround time.
Analytics Reports
We generate insightful reports and documents using data analytics, SEO, Sales tools like Google Analytics, Matamo, HotJar Ahrefs, SEMRush, etc. which are based on your customer behavior and interaction with the product that can help you take a strategic decision about your business.
Why Choose Us ?
- Certified Back Office Experts
- Zero Lead Time
- A back office team that understands your business needs
- Client-centric timezone work culture
- Structured and timely communications since we work as a remote team
- Updated use cases of the latest technologies and frameworks
- Accommodative to the budget constraints
