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Consolidated Order Processing Workflow System

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Customer Order Workflow On Single Platform

About the Customer:

 

XKGlow has been designing and manufacturing LED products in the global market for 20 years. They are committed to delivering the highest quality and the most advanced LED lighting products on the market today. The most innovative LED automotive accent products in the industry with unparalleled customer service is the USP of XKglow.

Keywords

#Volusion, #Amazon, #Ebay #Paypal #USPS #Fedex #Automotive #LEDLights #OrderProcessing #Dealer

Development of Consolidated Order Processing Workflow System:

  • Ace initiated this project by carrying out a detailed study of the customer business and then listing down all the functional specification of the new proposed system. Once that was approved by customer, we then took up the task of detailed technical specification, architecture and DB design of the entire system. Thereafter software development of the system was initiated with predefined milestones and working demo of the system was provided to the customer from time to time.
  • The entire system seamlessly does the order fetching and processing, the overall features of the system are listed as below:
    • Fetch order (Multiple Channels Integrated)
    • Order Add & Edit
    • Print Invoice
    • Print Bar Code
    • Print Return Label
    • Shipping orders (Get Rates)
    • USPS, Fedex Integrations
    • Buy Postage / Status
    • Upload Shipping Label
    • List Shipping Label
    • Sales & Fulfillment Reports
    • Sales Analysis (google adwords) Report
    • Royalty Report
    • Online Portal Feedback Management
    • Dealer Management
    • Dashboard (Top Selling, Category Sales, Daily Sale, Retail Channel sale..)

Customer Need:

Customer has several sales channels like their own Volusion eCommerce Store, Amazon & eBay reseller accounts, PayPal account and offline telephonic orders. The challenge was to check all the orders on different platforms, process them for dispatch and fulfillment individually. This resulted in a lot of duplication of effort and losing the consolidated view of daily orders and fulfillment to be carried out. So customer required one single system that can fetch orders from all the different technology platforms and allows them to review & process from one central location/system.

Timeline for this Project

10 Months

Team allocation for this Project

  • 1 Tech Architect
  • 1 Business Analyst
  • 2 Microsoft .NET Developers
  • 1 Quality Assurance Engineer

Project Details

Consolidated Order Processing Workflow System
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